eevip Casino Privacy Policy

This Privacy Policy ("Policy") describes how eevip Casino ("eevip," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of users ("you," "Player," or "User") who access or use the eevip Casino platform at https://eevip.club and all associated services, features, and content (collectively, the "Platform").

eevip Casino is committed to protecting the privacy and personal data of all Filipino players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By accessing the eevip Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the eevip Platform immediately.

This Policy should be read together with eevip's Terms & Conditions, which govern your use of the Platform as a whole. In the event of any conflict between this Policy and the Terms & Conditions regarding data privacy matters, this Policy shall prevail.

For the purposes of the Philippine Data Privacy Act of 2012 and this Privacy Policy, eevip Casino is the Personal Information Controller (PIC) in respect of the personal data collected through the eevip Platform.

As the Personal Information Controller, eevip determines the purposes for which and the means by which your personal data is processed. eevip has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data privacy laws and this Policy.

You may contact eevip's Data Protection Officer at any time using the contact details provided in Section 14 of this Policy. All data subject requests, privacy concerns, and complaints should be directed to the DPO in the first instance.

eevip Casino collects the following categories of personal data from players and visitors to the Platform:

3.1 Identity & Contact Data

• Full legal name (first name, middle name, last name)
• Date of birth (for age verification — 21+ requirement)
• Gender
• Email address
• Mobile phone number
• Residential address (including barangay, city/municipality, province, and ZIP code)
• Nationality and country of residence

3.2 Identity Verification (KYC) Data

• Government-issued ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID, voter's ID)
• Selfie or live photo for facial verification purposes
• Proof of address documents (e.g., utility bill, bank statement)
• Proof of payment method ownership

3.3 Financial Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) for bank transfer transactions
• Transaction history, including deposit and withdrawal records
• Account balance information

3.4 Gaming & Behavioral Data

• Game play history, including games played, bets placed, wins, and losses
• Session duration and frequency of play
• Bonus and promotion usage history
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods)
• Customer support interaction history

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type and version
• Unique device identifiers
• Cookie data and similar tracking technologies (see Section 9)
• Login timestamps and session data

eevip Casino collects personal data through the following channels and methods:

• Direct Collection: Data you provide directly when registering an eevip account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Data collected automatically when you access and use the eevip Platform, including through cookies, web beacons, log files, and similar tracking technologies embedded in the Platform.
• Third-Party Sources: Data received from third-party identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and publicly available sources, where permitted by applicable law.
• Customer Support Interactions: Data provided when you contact eevip's support team via email, live chat, or any other support channel, including the content of your communications.

eevip does not collect personal data from social media platforms or third-party login services. All account registration on the eevip Platform is conducted directly through the eevip website.

eevip processes your personal data for the following purposes, each supported by a lawful basis under the Philippine Data Privacy Act of 2012:

eevip Casino does not sell, rent, or trade your personal data to any third party. We share your personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment Processors: We share necessary financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: We engage third-party KYC and identity verification service providers to assist with age verification and fraud prevention. These providers process your identity documents under strict data processing agreements.
• Game Software Providers: Game providers whose titles are available on the eevip Platform may receive limited technical data (such as player session identifiers) necessary to deliver their games. They do not receive your full personal profile.
• Regulatory and Law Enforcement Authorities: eevip may disclose personal data to the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), the Philippine National Police, or other competent authorities where required by law, court order, or regulatory directive.
• Professional Advisors: We may share data with our legal counsel, auditors, and other professional advisors where necessary for the conduct of our business, subject to appropriate confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of eevip's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom eevip shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the purposes for which it was shared.

eevip retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:

• Account Data: Retained for the duration of your active eevip account, plus a minimum of five (5) years following account closure, in accordance with applicable record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations and PAGCOR guidelines.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Preferences and Consent Records: Retained for the duration of your account, plus three (3) years following account closure or withdrawal of consent.
• Technical and Log Data: Typically retained for twelve (12) months, unless a longer period is required for security investigations or legal proceedings.

Upon expiry of the applicable retention period, eevip will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Anonymized data that can no longer be linked to any individual may be retained indefinitely for statistical and analytical purposes.

eevip Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and eevip's servers is encrypted using 256-bit SSL/TLS protocols. Sensitive data stored in our systems is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to eevip personnel and authorized service providers who have a legitimate need to access it for the performance of their duties. All access is logged and audited.
• Two-Factor Authentication: eevip supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Penetration Testing: eevip's Platform undergoes regular security assessments and penetration testing by qualified security professionals to identify and remediate vulnerabilities.
• Incident Response: eevip maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, eevip will notify the National Privacy Commission and affected players in accordance with RA 10173 and NPC Circular No. 16-03.
• Staff Training: All eevip personnel who handle personal data receive regular training on data privacy obligations and security best practices.

eevip Casino uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support the delivery of our services. The following types of cookies are used on the eevip Platform:

• Strictly Necessary Cookies: These cookies are essential for the operation of the eevip Platform. They enable core functions such as account login, session management, and security features. These cookies cannot be disabled without significantly impairing your ability to use the Platform.
• Functional Cookies: These cookies allow the Platform to remember your preferences and settings (such as language preference and display settings) to provide a more personalized experience.
• Analytics Cookies: These cookies collect anonymized information about how visitors use the eevip Platform, including which pages are visited most frequently and how users navigate the site. This data helps us improve the Platform's performance and user experience.
• Session Cookies: Temporary cookies that are deleted when you close your browser. They are used to maintain your session while you are actively using the Platform.
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They are used to remember your preferences across sessions.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling strictly necessary cookies may prevent you from accessing certain features of the eevip Platform. Please note that eevip does not use cookies for third-party advertising or behavioral profiling purposes.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by eevip Casino:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy fulfills eevip's obligation to inform you.
• Right to Access: You have the right to request a copy of the personal data that eevip holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data that eevip holds about you.
• Right to Erasure or Blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other lawful basis for processing. This right is subject to eevip's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, on grounds relating to your particular situation.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that eevip has violated your data privacy rights.

eevip Casino strictly prohibits the use of its Platform by individuals under the age of 21 years, in accordance with Philippine laws and regulations governing online gambling and casino-style gaming.

eevip does not knowingly collect personal data from individuals under 21 years of age. Our registration process includes age verification steps designed to prevent underage access. If eevip becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to:

• Suspend and close the relevant account.
• Delete all personal data associated with the underage account from our systems.
• Return any deposits made to the payment method used, subject to verification.
• Forfeit any winnings generated through the underage account.

If you are a parent or guardian and believe that your child under 21 years of age has registered an account on the eevip Platform, please contact our support team immediately at the contact details provided in Section 14. We will investigate and take appropriate action promptly.

eevip Casino primarily processes and stores personal data within the Philippines. However, in certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, where eevip uses internationally hosted cloud infrastructure or engages game software providers based in other jurisdictions.

Where such cross-border transfers occur, eevip ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as determined by the National Privacy Commission.
• Entering into data processing agreements with international service providers that incorporate standard contractual clauses approved by the NPC.
• Conducting due diligence on the data protection practices of all international service providers before engaging their services.

By using the eevip Platform and consenting to this Privacy Policy, you acknowledge and agree to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

eevip Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC regulations, or operational requirements. When we make material changes to this Policy, we will:

• Post the updated Privacy Policy on this page with a revised effective date prominently displayed at the top of the document.
• Send a notification to your registered email address where the changes are significant and materially affect your rights or our obligations.
• Display a notice on the eevip Platform homepage or login page for a reasonable period following the update.

Your continued use of the eevip Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of the Platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how eevip protects your personal data. The current version of this Policy is always available at https://eevip.club/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or eevip's data processing practices, please contact our Data Protection Officer using the following details:

For complaints that have not been resolved to your satisfaction by eevip's Data Protection Officer, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC can be reached through its official website and handles complaints relating to violations of RA 10173 and its Implementing Rules and Regulations.

eevip is committed to working constructively with all players and the NPC to resolve any data privacy concerns in a fair, transparent, and timely manner. We take all privacy complaints seriously and will investigate each one thoroughly.